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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Swank

October 7, 2024

5  out of  5
rating by Eric Swank
"Judy made getting better car insurance super easy. I hadn’t looked at my car insurance for a while but I met her and decided to have her see what she could do. She was knowledgeable, attentive, and worked hard to find me the best coverage at an affordable price. Her professionalism and friendly approach made the entire process smooth and stress-free. Her staffed help me sign the papers easily and answered any questions I had. I ended up finding out that my other insurance was way over charging. I am definitely glad that I had her look into it!"
We responded:
"Thank you Eric for the 5 star review! We were so happy to be able to help you with your auto insurance needs. It was great working with you and we look forward to our continued relationship! "
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Sarah Leach

September 19, 2024

5  out of  5
rating by Sarah Leach
"Working with Judy has been great. My partner and I met 1:1 with her and reviewed all our policies. Judy was personable, knowledgeable, and helpful. She caught a couple of expenses that were off and never caught by our previous agent(s). Happy we consolidated to one agent."
We responded:
"Thank you Sarah for the great review. It was a pleasure meeting with you and Peter to review your policies! So glad that it was worth consolidating and now working on all of your household policies. "
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John Krajewski

September 19, 2024

5  out of  5
rating by John Krajewski
"Judy really came through for me when I needed homeowners insurance on a property in a very rural area. She was communicative, helpful and extremely knowledgeable!"
We responded:
"Thank you for the outstanding review John! I am so glad I was able to help you obtain homeowner's insurance for your rental property. Please let us know when you are ready to review your other policies. "
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Pat Buecker

September 5, 2024

5  out of  5
rating by Pat Buecker
"This agency is right on top of things and acts fast to correct anymishaps"
We responded:
"Thank you for the 5 Star review and comments Pat! It is a pleasure working with you and Chuck."
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Jacquelyn Einspahr

May 29, 2024

5  out of  5
rating by Jacquelyn Einspahr
"Amazing customer service. They are always trying to find ways for me to save money. Bradley is quick to help with anything I need answers all my questions. I highly recommend."
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Jessica Duncan

April 24, 2024

1  out of  5
rating by Jessica Duncan
"Set up a new mortgage policy with them they set it up incorrectly as what they told me originally on the phone. I went hunting down calling my mortgage calling them. Nobody called me back. Finally when I got a hold of an agent, they argued with me to tell me how I was in the wrong. The service was so poor that I am sad that I am with this company and I would hope that I can get into another insurance when I renew Thought that they would be helpful, but it ended up being very rude."
We responded:
"Jessica, thank you for taking the time to share your experience with us. We apologize for any inconvenience and frustration you have faced in regards to this situation. We strive to provide exceptional service to all our customers, and it is disappointing to hear that we have fallen short in your case. I will investigate the matter to understand what went wrong and address it accordingly. I will reach out to you directly to discuss and find a resolution. Once again, we sincerely apologize for the inconvenience caused, and we appreciate your patience and understanding. Thank you Judy "
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Damian Rozkuszka

April 3, 2024

5  out of  5
rating by Damian Rozkuszka
"Judy is a absolute pleasure to work with and really went to bat for us during a stressful and drawn out insurance issue. She really dug around and made sure no stone was left unturned. Judy is also a great source of knowledge and information when selecting our coverage. Would 100% recommend!"
We responded:
"Thank you Damian for hanging in there during this trying process. So glad we were able to help resolve the issue. "
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Brandon Mutari

March 27, 2024

5  out of  5
rating by Brandon Mutari
"Judy is great! Well run office, easy to work with, and can always reach when we need them! Thanks Judy and team, you’re the best."
We responded:
"Thanks for the great review Brandon! We love being your neighborhood agent. Thank you for your business! "
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Sundae Jones

March 19, 2024

5  out of  5
rating by Sundae Jones
"It’s been incredibly easy to work with this office (shout out to Bradley), and I’m so glad I switched carriers! Bradley knows his insurance stuff and gives me really great recs for how to insure my home and car. If you want that personal and human touch when handling business, then definitely give them a call!"
We responded:
"Thanks Sundae for the great feedback! We are so happy that we could help you with your home and auto insurance. We strive to provide that personal service so thank you for the recognition. "
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Guy Steagall

March 1, 2024

5  out of  5
rating by Guy Steagall
"Judy's services were exemplary; she saved my family a lot of money, made the process of switching my home and 3 cars easy, completely answered all of my nervous questions, and delivered new policies, without any issues, fast. Refreshing. Judy and StateFarm earned my business!"
We responded:
"Thank you for the kind words Guy! It was a pleasure working with you. Welcome to State Farm!"
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A Maerz

February 28, 2024

5  out of  5
rating by A Maerz
"So great! They were very personal and helpful. They made sure to make us feel safe and comfortable. They walked us through everything that needed to be done to insure my car. Definitely recommend."
We responded:
"Thank you for coming in today and for the kind words. It was a pleasure working with you! "
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Kristin WG

February 21, 2024

5  out of  5
rating by Kristin WG
"Fantastic service!! Bradley was incredible to work with, he made everything seamless and easy. I also love how this office is a welcoming place in the Edgewater community. Great service and company!!"
We responded:
"Thank you Kristin for the great review! Always happy to help! Thank you for your business. "
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Ryan McMahan

February 15, 2024

5  out of  5
rating by Ryan McMahan
"Bradley is great! He answered all of my questions and helped me achieve my insurance goals. He was so great I requested a survey to give him a five star review! Great employee 👍"
We responded:
"Thank you for taking the time to provide such a great review! We are thankful we were able to help you achieve your insurance goals. We appreciate your business!"
Profile photo of Lauren Bridwell

Lauren Bridwell

January 26, 2024

5  out of  5
rating by Lauren Bridwell
"Bradley has set up multiple policies for me. He’s quick and absolutely on top of it. Great to work with a person — even better that the service is so great!"
We responded:
"Thank you for the great feedback! Bradley is exceptional and I love having him on my team. Thank you for letting us help you with your insurance needs- we appreciate your business! "
Profile photo of Faith Unruh

Faith Unruh

January 25, 2024

5  out of  5
rating by Faith Unruh
"The insurance representative Bradley was extremely helpful with my exploration of new insurance policies and life insurance. as a college student it is hard to find budget friendly insurance policies, especially with dishonest representatives. Bradley was kind, transparent and honest with my options and helped inform me on the most beneficial coverages for me. Very helpful."
We responded:
"Thank you Faith for the great review! We are so thrilled that we were able to help with your inquiry regarding insurance and life insurance in particular. It is great to hear young people like yourself are thinking about life insurance because it one of the truly selfless gifts you can give your loved ones. Please tell your friends and family that we can help with their life insurance needs. "
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Steve Bradley

January 15, 2024

5  out of  5
rating by Steve Bradley
"Bradley Thompson has done such a great job servicing our family. He is a great communicator and really cares about making the experience as simple and painless as possible."
We responded:
"Thanks for the great review and for recognizing Bradley’s expertise. He is truly an asset to my agency. Thank you for trusting us with your insurance needs. "
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Olivia Wouters

November 2, 2023

5  out of  5
rating by Olivia Wouters
"Speedy responses and helpful customer service!"
We responded:
"Thank you for the 5 star review Olivia! We aim to provide excellent customer service to all of our customers. Glad we met the mark! "
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Logan Horn

September 27, 2023

5  out of  5
rating by Logan Horn
"Great experience by far! I worked with Bradley Thompson on getting my condo insurance and car insurance hooked up with State Farm. He was able to help me out and also give me all the answers I was looking for. He also made sure to make feel like a person and not just another customer. That is truly the biggest difference in the world!"
We responded:
"Thanks for the great review Logan! Bradley is awesome! "
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Lucy Fashingbauer

July 22, 2023

5  out of  5
rating by Lucy Fashingbauer
"Wonderful customer service! I worked with Bradley and he was able to help me with everything I needed in a timely manner. Highly recommend!"
We responded:
"Thank you Lucy for the kind words and the recommendation ! Happy to hear Bradley was able to help you. "
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Diana Gasiouk

May 3, 2023

5  out of  5
rating by Diana Gasiouk
"Bradley has helped me for a few years now and was extremely helpful and always quick to get back to me. He made the insurance process painless and easy!"
We responded:
"Thanks Diana for the shoutout to Bradley. We think he is awesome as well. "
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Lauren Anderson

March 30, 2023

5  out of  5
rating by Lauren Anderson
"Great service, always a lovely interaction when I call with a question or request."
We responded:
"Thank you Lauren for the feedback! We take our customer service seriously. Thank you for your business!"
Profile photo of Alissa Alvarado

Alissa Alvarado

February 8, 2023

5  out of  5
rating by Alissa Alvarado
"Bradley was very helpful. I was able to transfer my auto policy and get renters insurance quickly and easily."
We responded:
"Thank you for the wonderful review, Alissa! Bradley is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
Profile photo of Carly Storrer

Carly Storrer

February 7, 2023

5  out of  5
rating by Carly Storrer
"My experience was quick, easy, and very smooth. Bradley was a big help; his response times were instant and he was insanely friendly!"
We responded:
"Thanks for the kind words, Carly! We’re happy to hear Bradley was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Olga Blyednova

Olga Blyednova

February 7, 2023

5  out of  5
rating by Olga Blyednova
"I've been working with Bradley, and my experience has been amazing so far. First of all, while I was shopping for a car insurance, I specifically mentioned that my preferred way of communication is e-mail and not during-the-day calls - guess how many companies followed that - only this one! The ability to listen to what the customer asks for is apparently something you don't see very often - although it's that simple. The communication was very easy, fast, efficient, professional. I got all the answers and was able to move forward with payment very quickly. Bradley was able to sell me a renter's insurance that I didn't look for - but why not, if he offered me a better rate than my current at that time insurance? I know that I can always e-mail him with any questions and changes, and will get an almost instant reply. I wouldn't imagine the insurance experience can be this smooth. P.S. Please give Bradley a raise, he deserves it :)"
We responded:
"Thank you, Olga, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Bradley, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Laura Greenlow

January 18, 2023

5  out of  5
rating by Laura Greenlow
"We received excellent customer service with Chris and he saved us a reasonable amount of money compared to our other insurance company. Would highly recommend State Farm Insurance."
We responded:
"Thank you Laura for the shining review. We are so glad we were able to help you with your insurance and save you money. We look forward to working with you! "